Privacy Policy.

Our company name is Think Patients LLC. We’re registered in and located in the state of Pennsylvania, in the United States.

Our website URL is https://www.thinkpatients.com

Our physical address is: 105 John Robert Thomas Dr, Exton, PA  19341.

If you need to reach us, you can do so by email at info@thinkpatients.com or by phone at 484-200-7900.

Please note that we serve only clients based in the United States, and our site is intended only for companies and individuals who will access it within the United States. We love to visit other countries, but we’re a small company and can’t keep up with the regulations for everyone in the world, so we ask that you please access, visit or use this site only from within the U.S.

Protecting your private information is important to us. This Statement of Privacy applies to Think Patients LLC and governs data collection and usage via this site. By using the Think Patients website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, we may collect information about you when you visit our site. That information may include:

  • IP Address

  • Browser Used to Access the Site

  • Geographic Location at the city/state level that aligns to your IP address

  • Device(s) Used to Access the Site

If you sign up for our newsletter or ask us to contact you, we will also ask for and retain your:

  • First and Last Name

  • Mailing Address

  • E-mail Address

  • Employer (because we’re a business-to-business service provider)

  • Job Title (because we’re a business-to-business service provider)

We do not ask for your phone number via our website. If you wish to engage with us by phone or via SMS/text, we will engage with you in that manner only after we have established a client or potential client relationship, and then only after you have given us express permission to do so, and for conversational texting (not marketing or promotional purposes). No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Use of your Personal Information

Think Patients collects and uses the personal information we collect to operate its website(s) and deliver the services you have requested. If you sign up for our newsletter, ask us to email you, or email us to initiate correspondence, we’ll use that information to communicate with you in the manner you desire (i.e., to send you our newsletter, correspond with you, or send you information that you have requested.

Sharing Information with Third Parties

Think Patients does not sell, rent, give away, trade, barter, or lease its customer or user information, to third parties.

Tracking User Behavior

Think Patients may keep track of the websites and pages our users visit within Think Patients, in order to determine what Think Patients services are the most popular and of greatest interest. This data is used to deliver customized content and advertising within Think Patients to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Think Patients. In addition to the information noted above, we may also automatically record access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Think Patients website.

Use of Cookies

The Think Patients website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Think Patients pages, or register with the Think Patients site or services, a cookie helps Think Patients to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as mailing addresses and similar contact information. When you return to the same Think Patients website, the information you previously provided can be retrieved, so you can easily use the Think Patients features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Think Patients services or websites you visit. By continuing to use our website after you have been informed that we collect and make use of cookies, you are agreeing to their use when you interact with the site.

Links

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Children Under Thirteen

As a business-to-business company that does not market directly to individual consumers, Think Patients does not intentionally do business with any person who is not an adult, or knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Think Patients may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Think Patients or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Think Patients, you may opt out of such communications by clicking on the “unsubscribe” or similar, prominently identified links, within those emails.

Embedded Contact From Other Sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We cannot and do not control these other sites.

External Data Storage Sites

We may store data on servers provided by hosting vendors with whom we have contracted to provide us with secure “cloud” remote storage. We limit access to this information to only a few of our employees and trusted service providers, and require that they use complex passwords and other security barriers to protect this data.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. Website administrators can also see and edit that information. All users can have their personal information removed from our system at any time.

Changes to this Statement

Think Patients reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Think Patients welcomes your questions or comments regarding this Statement of Privacy. If you believe that Think Patients has not adhered to this Statement, please contact Think Patients at:

Think Patients LLC

Attention: Chief Operating Officer
105 John Robert Thomas Drive
Exton, Pennsylvania 19341

Email Address:
info@thinkpatients.com

Telephone number:
484-200-7900 ext.101 or 103

Effective as of July 9, 2024