Privacy policy.

Our company name is Think Patients LLC. We’re registered in and located in the state of Pennsylvania, in the United States.

Our website URL is https://www.thinkpatients.com

Our physical address is: 105 John Robert Thomas Dr, Exton, PA  19341.

If you need to reach us, you can do so by email at info@thinkpatients.com or by phone at 484-200-7900.

Please note that we serve only clients based in the United States, and our site is intended only for companies and individuals who will access it within the United States. We love to visit other countries, but we’re a small company and can’t keep up with the regulations for everyone in the world, so we ask that you please access, visit or use this site only from within the U.S.

Protecting your private information is important to us. This Statement of Privacy applies to Think Patients LLC and governs data collection and usage via this site. For the purposes of this Privacy Policy, unless otherwise noted, all references to Think Patients LLC include our subsidiary companies Corvus Solutions LLC and Health Accelerators LLC. URLs included are thinkpatients.com, corvus-solutions.com, and healthaccelerators.com. These websites are business overview and description sites, designed primarily to let people understand what we do and with whom we work. We also use the Think Patients and Corvus Solutions websites to allow healthcare professionals to sign up for our proprietary research panel. By using any of the Think Patients website, the Corvus Solutions website, or the Health Accelerators website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Corvus Solutions may collect personally identifiable information, such as your:

  • First and Last Name

  • Mailing Address

  • E-mail Address

  • Phone Number

  • Employer

  • Job Title

  • Professional Licensure / Designation

  • Medical Specialty

  • EHR(s) You Use

  • Practice Setting(s)

  • Consent to Participate in Research Studies

  • Honoraria-Related Information (such as your preferences)

  • IP Address

  • Browser Used to Access the Site

  • Geographic Location

  • Device Used to Access the Site

Wes may also collect anonymous demographic information, such as your:

  •  Age

  •  Gender

We do not collect any personal information other personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the site. These may include: (a) registering for an account on our site; (b) signing up for special offers from selected third parties; (c) sending us an email message; (d) signing up for our research panel. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Think Patients collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Think Patients may also use your personally identifiable information to inform you of other products or services available from Think Patients, our subsidiaries, and our affiliates.

Sharing Information with Third Parties

Think Patients does not sell, rent or lease its customer lists to third parties.

Think Patients may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Think Patients or our subsidiaries, and they are required to maintain the confidentiality of your information.

Think Patients may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Think Patients, its subsidiaries, or any of our websites; (b) protect and defend the rights or property of Think Patients; and/or (c) act under exigent circumstances to protect the personal safety of users of Think Patients, or the public.

Tracking User Behavior

Think Patients may keep track of the websites and pages our users visit within Think Patients, in order to determine what Think Patients services are the most popular. This data is used to deliver customized content and advertising within Think Patients to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Think Patients. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Think Patients website.

Use of Cookies

The Think Patients website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Think Patients pages, or register with Think Patients site or services, a cookie helps Think Patients to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Think Patients website, the information you previously provided can be retrieved, so you can easily use the Think Patientsfeatures that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Think Patients services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Children Under Thirteen

Think Patients does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time,Think Patients may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Think Patients or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Think Patients, you may opt out of such communications by clicking on the “unsubscribe” or similar, prominently identified links, within those emails.

Embedded Contact From Other Sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. We cannot and do not control these other sites.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted. Specifically, we store our HCP panel database on Airtable, a well-known database solution that encrypts the data stored there. We limit access to this information to only a few of our employees and trusted service providers, and require that they use complex, rotating passwords and other security barriers to protect this data.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can have their personal information removed from our system at any time (except they cannot change their username, and we must retain information about any honoraria paid to you for tax reporting purposes). Website administrators can also see and edit that information.

Changes to this Statement

Think Patients reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Think Patients welcomes your questions or comments regarding this Statement of Privacy. If you believe that Think Patients has not adhered to this Statement, please contact Think Patientsat:

Think Patients LLC
105 John Robert Thomas Drive
Exton, Pennsylvania 19341

Email Address:
info@corvus-solutions.com

Telephone number:
484-200-7900

Effective as of April 1, 2024